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Call: 614-702-7883

Service Request

Stay Dry Waterproofing – Service Request Form

Call: 614-702-7883

If you’ve had work completed by Stay Dry Waterproofing and are experiencing a problem that may be related, please complete this form. The more detail and documentation you provide, the faster we can assist you. Office hours for service visits are Monday–Thursday, 8:00 AM to 2:00 PM.

- Step 1 of 5

Contact Information

First Name *

Last Name *

Phone *

Email *

Address

Address Line 1

City

State

Zip Code

Work Performed (If Known)

What type of work did we complete at your property? (check all that apply)

Service Performed *

Basement Waterproofing
Crawl Space Encapsulation
Foundation Repair
Mold Remediation
Drainage Work (Interior or Yard)
Sump Pump Installation or Service
Other

Other - Service Performed *

Approximate Date of Completed Work (Month and Year is fine)

Approximate Date of Completed Work *

Issue You’re Experiencing

When did you first notice the issue?

When Did You Notice The Issue? *

Please describe the issues and why you need service

Issue Details and Why Service is Needed *

Where is the issue located? (check all that apply)

Where is the issue located? *

Basement
Crawl Space
Foundation/Exterior
Other

Other - Issue Location *

Please upload clear photos or videos of the issue. Include wide shots and close-ups. This will help us diagnose the problem quickly.

Issue Photos

Click or drag files to this area to upload. You can upload up to 6 files.

Service Call Availability

Service appointments are available Monday through Thursday, between 8:00 AM and 2:00 PM.

Which days are you available?

Days Available *

Monday
Tuesday
Wednesday
Thursday

Preferred Time Window:

Preferred Time Window *

8:00 AM – 10:00 AM
10:00 AM – 12:00 PM
12:00 PM – 2:00 PM
Any time between 8 AM – 2 PM

Final Questions

Is this an urgent issue? (e.g., active leaking or structural concern)

Is this an urgent issue?

Yes – please prioritize
No – not urgent

Have you attempted any repairs or had another contractor look at the issue?

Have you attempted any repairs or had another contractor look at the issue?

Yes
No

Please Explain Other Repairs or Contractors *

By submitting this form, you confirm that you are a previous Stay Dry Waterproofing customer requesting service for a potential issue related to prior work.

Why Questions Owner

Property Owner or Authorized Representative Acknowledgement: *

I am the property owner or authorized representative

Warranty Review Acknowledgement: *

I understand Stay Dry Waterproofing will review the issue and determine if it qualifies for warranty coverage

Leave this field empty

Call: 614-702-7883

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Financing Options

Columbus

20 S Third Street, Suite 210
Columbus, Oh 43056

Marysville

401 Chestnut Street
Marysville, Oh 43040

Lancaster

117 W Main St. Suite 104
Lancaster, Oh 43130

Cincinnati/Dayton

3121 Verity Parkway
Middletown, Oh 45044

Our Services

Basement Waterproofing
Foundation Repair
Mold Testing & Inspections
Egress Window Installation
Sump Pump
Wall Crack Repair
Crawl Space Waterproofing
Yard Drainage Solutions
Water & Fire Restoration

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